Service & Support

NT Service – since 2018

There for you when you need us

Our skilled and competent employees in service and support are never further away than a phone call or an email.

The NT Service Team also has the ability to arrange product training, service and spare parts programs with our clients. We offer a holistic approach based upon your specific situation, such as strategic purchasing, Kanban stock, fixed maintenance programs, customized training programs and more.

What we offer

Unique skills of NT Service people is allowing us to complete various, very often not standard tasks like:

PLC programming
New product development
Maintenance and operator training
Commissioning
Production test
Spare parts support
Service repairs
Service upgrades
Complete refurbishments

On-site maintenance

NT Service is providing repairs and parts replacement. Our team is ready to support customer in any part of the world in shot notice with spare parts and labor. If needed we are able to deliver replacement unit to customer for repair period.

We are not limeted by travel restrictions as we are closely cooperating with local service Companies around the world. We have also developed AVATAR service tools to give remote access to all flexmaster and Translifter devices.

Spare parts

With NT Service Team we ensure that your Novatech and NT Liftec products have the lowest possible down time and longest product lifespan by only, providing original and high-quality spare parts at the right time and the right place.

With NT Service Team you will have full access to our comprehensive spare parts program, with 24/7 support and coverage all over the world. We also offer the highest level of engineering support on our products from our dedicated service engineers, with anything from remote assistance to direct on-site work.

Our warehouses of original spare parts and service engineers are placed strategically in the center of Europe at our main production facility at NT Industries, in order to be able to offer the quickest and most effective response time on any request.

The NT Service Team also has the ability to arrange product training, service and spare parts programs with our clients. Where we offer a holistic approach based upon your specific situation, such as strategic purchasing, Kanban stock, fixed maintenance programs, customized training programs and more.

For more information on what the NT Service Team can do for you, please contact our service department to learn what your possibilities are.

parts@novatech.dk

e-Commerce is launched

We are happy to announce the launch of our new platform for purchasing spare parts as our goal is to provide the highest quality spare parts, ready to be shipped directly to you.

Please register to shop.ntgroup.com to experience the convenience of our new platform and discover how easy it is to obtain original spare parts for NOVATECH, NT LIFTEC and Baastrup products!

Frequently asked questions

How can I get an offer?

We will always do our best to provide the best solutions for your inquiry. Please feel free to contact our sales department: sales@novatech.dk or give us a call +45 98165009. https://ntgroup.com/contact/

How do I get in contact with sales department?

Our sales department will look forward to hear from you. Please feel free to contact our sales department: sales@novatech.dk or give us a call +45 98165009. https://ntgroup.com/contact/

Who can support me with information about spare parts?

NT Service Team can always support you concering spare parts. Please contact parts@novatech.dk

Back Office
Service team
Agents

Product Manager

Antti-Jussi Koskinen

antti-jussi.koskinen@ntliftec.com
+358 33140 1400

Product Manager

Ari Ranta

ari.ranta@ntliftec.com
+358 33140 1400

Senior Product Manager

Ole Jørgensen

ole.joergensen@novatech.dk
(+45) 98165009

Senior Mehanical Engineer

Jarmo Puhakainen

jarmo.puhakainen@ntliftec.com
+358 33140 1400

Quotation Specialist

Marcin Grabowski

marcin.grabowski@ntindustry.com

Senior Service Engineer

Volodymyr Polishchuk

service@ntindustry.com

Aftermarket Team Leader

Piotr Walczak

piotr.walczak@ntindustry.com

View all contacts >

Sales Network & Agents

Find your nearest sales contact.

You are always welcome to contact us: mail@novatech.dk
sales@ntliftec.com

CONTACT

Get in touch

Do you have any questions about our products or another subject? Then feel free to reach out to us using the contact form or email or call one of our engineers directly. We look forward to hearing from you.

+45 98 16 50 09

mail@novatech.dk

NT Service – since 2018

There for you when you need us

What we offer

On-site maintenance

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Spare parts

e-Commerce is launched

Frequently asked questions

How can I get an offer?

How do I get in contact with sales department?

Who can support me with information about spare parts?

Product Manager

Antti-Jussi Koskinen

Product Manager

Ari Ranta

Senior Product Manager

Ole Jørgensen

Senior Mehanical Engineer

Jarmo Puhakainen

Quotation Specialist

Marcin Grabowski

Senior Service Engineer

Volodymyr Polishchuk

Aftermarket Team Leader

Piotr Walczak

Sales Network & Agents

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CONTACT

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