There for you when you need us

Our skilled and competent employees in service and support are never further away than a phone call or an email.
The NT Service Team also has the ability to arrange product training, service and spare parts programs with our clients. We offer a holistic approach based upon your specific situation, such as strategic purchasing, Kanban stock, fixed maintenance programs, customized training programs and more.

  • Back Office
  • Service team
  • Agents
Antti Jussi

Product Manager

Antti-Jussi Koskinen

antti-jussi.koskinen@ntliftec.com
+358 33140 1400

Ari Ranta

Product Manager

Ari Ranta

ari.ranta@ntliftec.com
+358 33140 1400

ole jørgensen

Senior Product Manager

Ole Jørgensen

ole.joergensen@novatech.dk
(+45) 98165009

Jarmo Puhakainen

Senior Mehanical Engineer

Jarmo Puhakainen

jarmo.puhakainen@ntliftec.com
+358 33140 1400

marcin

Quotation Specialist

Marcin Grabowski

marcin.grabowski@ntindustry.com

Satu Räsänen

Sales Office Manager

Satu Räsänen

satu.räsänen@ntliftec.com
+358 33140 1400

Piotr Siwy

Service Manager

Piotr Siwy

piotr.siwy@ntindustry.com
+48 504 135 431

Volodymyr Polishchuk

Service Engineer

Volodymyr Polishchuk

Volodymyr.polishchuk@ntindustry.com

Piotr Walczak

Service Engineer

Piotr Walczak

piotr.walczak@ntindustry.com 

Artturi Mattila

Sales Engineer

Artturi Mattila

artturi.mattila@ntliftec.com

What we offer

NT Service is currently supported by 8 people. Unique skills of NT Service people is allowing us to complete various, very often not standard tasks like:​ ​

  • PLC programming​
  • New product development​
  • Maintenance and operator training​
  • Commissioning​
  • Production test​
  • Spare parts support​
  • Service repairs​
  • Service upgrades​
  • Complete refurbishments​

On-site maintenance

NT Service is providing repairs and other services globally. Our team is ready to support customer in any part of the world in short notice with spare parts and labor. If needed we are able to deliver replacement unit to customer for repair period.​

​We are not limited by travel restrictions as we are closely cooperating with local service companies around the world. We have also developed AVATAR service tools to give remote access to all flexmaster and translifter devices.​

Spare parts

With NT Service Team we offer to ensure that your Novatech and Liftec products has the lowest possible down time and longest product lifespan by only, providing original and high-quality spare parts at the right time and the right place.

With NT Service Team you will have full access to our comprehensive spare parts program, with 24/7 support and coverage all over the world. We also offer the highest level of engineering support on our products from our dedicated service engineers, with anything from remote assistance to direct on-site work.

Our warehouses of original spare parts and service engineers are placed strategically in the center of Europe at our main production facility at NT Industries, in order to be able to offer the quickest and most effective response time on any request.

The NT Service Team also has the ability to arrange product training, service and spare parts programs with our clients. Where we offer a holistic approach based upon your specific situation, such as strategic purchasing, Kanban stock, fixed maintenance programs, customized training programs and more.

For more information on what the NT Service Team can do for you, please contact our service department to learn what your possibilities are.

parts@novatech.dk 
+48 324206200

Special Rims
spareparts
spareparts
spareparts

Webshop on the way

In order for you as customers to achieve the best possible availability of our spare parts etc., we are in the process of building a webshop where our spare parts will be available.

Frequently asked questions

Here you will find answers for many questions

How can I get an offer?

We will always do our best to provide the best solutions for your inquiry. Please feel free to contact our sales department: sales@novatech.dk or give us a call +45 98165009. https://ntgroup.com/contact/

How do I get in contact with sales department?

Our sales department will look forward to hear from you. Please feel free to contact our sales department: sales@novatech.dk or give us a call +45 98165009. https://ntgroup.com/contact/

Who can support me with information about spare parts?

NT Service Team can always support you concering spare parts. Please contact parts@ntindustry.com  +48 324206200

CONTACT

Get in touch

Do you have any questions about our products or another subject? Then feel free to reach out to us using the contact form or email or call one of our engineers directly. We look forward to hearing from you.

+45 98 16 50 09

mail@novatech.dk

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